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Sell
Sales is more than transactions. Each sale is an opportunity to create a lasting connection. In Sell we give you tips for online sales, lead generation, and customer retention. But we also want to show how sales is a part of outstanding customer service.
What Is Customer Loyalty and What Can You Do to Improve It?
Retaining customers can often feel like an uphill battle. Despite offering exceptional products or services, customers may vanish, leaving you wondering what went wrong. Promoting customer loyalty is a challenge that leaves many businesses scrambling for solutions. However,... read more
How to Drive Conversions and Build Loyalty with Ecommerce Personalization
Imagine this: you visit an online store, and instead of being greeted by a generic homepage, you're welcomed by a curated selection of products tailored precisely to your tastes and preferences. As you browse, each recommendation feels like it was handpicked just for you, based... read more
Connect with customers
LiveChat is a complete customer service platform that delights your customers and fuels your sales
What is Connective Ecommerce? Best Strategies and Benefits
You may be hesitant to set up an online store because of the upfront investments. Costs are usually involved, from hiring web developers to building your website to crafting killer marketing campaigns and managing inventory. But what if I told you that a nifty strategy gaining... read more
Customer Self-Service: Tips, Benefits, and the Future of Customer Service
SEO description: Learn more about the essential customer self-service tools and strategies that will elevate your business's customer experiences. Happy customers are the core of any successful business. However, many companies are facing challenges in customer support, as... read more
How to Make the Most of Your Ecommerce Conversion Funnel
Ever wondered how ecommerce businesses turn curious website visitors into loyal customers? That's where the ecommerce conversion funnel steps in. Picture it as your roadmap to guiding potential customers from just browsing to making a purchase. At its core, an ecommerce... read more
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A Comprehensive Guide to Ecommerce Automation
With time of the essence and customer expectations higher than ever, ecommerce automation has emerged as a game-changer for businesses of all sizes. Whether you're a budding entrepreneur or a seasoned industry player, using automation can unlock untapped potential and propel your... read more
Enhance Your Shopify Sales with the Best Live Chat App
In this day and age, customer service can make or break an online business. That's why live chat has become a superhero for customer engagement and sales conversion. It's not just a "nice to have" anymore, but an essential element in the toolkit of any ecommerce business,... read more
Average Order Value (AOV): Definition, Formula, and Six Ways to Grow It
Ever feel like you're playing a game of tug-of-war with your profit margins? You're not alone. Challenges like low transaction values, skyrocketing customer acquisition costs, and the constant struggle to make marketing efforts pay off can sometimes feel like you're navigating a... read more
11 minutes
Mar 15, 2024
How to Choose the Best Live Chat for BigCommerce Websites
Every ecommerce entrepreneur will have heard of BigCommerce, even if they don’t use the platform for their own operations. BigCommerce is a very well-regarded platform where users can build websites, manage payments, shipping, and fulfillment, and list their products on... read more
How to Generate Leads Without Cold Calling (Ecommerce Examples)
Cold calling – the term alone sends shivers down the spines of even the most seasoned sales professionals. The relentless dial tones, the awkward silences, the elusive decision-makers dancing just out of reach. It's safe to say most salespeople hate cold calling. Fortunately,... read more
Improve Customer Satisfaction with Live Chat For WooCommerce
Exceptional customer service is no longer a luxury; it's a necessity. Traditional communication methods like email and FAQs have their limitations, leaving customers waiting and frustrated. This is where conversational commerce comes into play, where live chat tools bridge the... read more
What is Lead Conversion and How Can Chat Increase It?
"Why bother with lead conversion? Isn't showcasing my product enough?" Well, simply presenting your product is like baking a cake but forgetting the frosting. Sure, it's there, but the magic lies in that irresistible layer that turns a passerby into a delighted customer. Read on... read more
How to Craft Dynamic Sales Scripts That Boost Conversions
You're in the midst of a crucial sales call, and the right words at the right time can make all the difference. That's where sales scripts come in. They're your roadmap to effective communication, ensuring you're always on message, building rapport, and precisely addressing... read more
The B2B Sales Meaning, Examples, and Strategies
In B2B sales, it all starts with lead generation – sparking conversations that truly matter. But what happens between those initial sparks and the final deal within the sales funnel? Let’s unravel the art of B2B sales. B2B sales definition B2B sales (business-to-business sales)... read more