The LiveChat & Jira Service Desk integration enables you to give customers the quickest and the most efficient way of communication via live chat.

Jira Service Desk is a reliable helpdesk platform that provides solutions for customer service and IT Service Management. The tool comes with customizable templates, real-time reporting, automation rules, or problem and change management. It also helps to automate repetitive tasks as well, manage software bugs and eventually, deliver pleasant customer service experience.

The platform allows your customers to email their inquiry to you or to make use of a self-service portal that lets them easily get help. Apart from that, the solution comes with tickets & issues tracking, the email integration and customizable branding.

To add to this, Jira Service Desk supports team collaboration allowing you to quickly communicate and share ideas with your teammates.