We have used our experience from conducting almost 1 million chats for our customers to prepare apps that supercharge chat agents and their supervisors.
Super Vision app lets you become a master in monitoring the work of other LiveChat agents. You can observe all of the ongoing chats (up to 8 on one screen) simultaneously and see how other agents respond to customer’s inquiries.
Super Trainer reminds agents of important things to do during the ongoing conversation so they can conduct their chats better and faster!
Find our apps at LiveChat Marketplace.
We are also chat contact center based in Poland
Our LiveChat sales team delivers the highest possible customer care services and effective sales solutions for your website.
- 24/7 support - evenings, nights & weekends - we're available always when your Customer needs help
- full service provided - no need to involve your employees in the chat process
- cost optimization - don't need to worry about vacancies and employment costs anymore - it's all on us, including in low, fixed price
- full transparency - you can view & comment on each chat conversation carried out by our team in our Client Panel
- results-oriented - our team is fully results-oriented for KPIs you indicate
- and much more...!
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Testimonials
Implementation of chat support service with .BespokeChat has been a very simple process. Handing over the chat service to them allowed us to focus on our work while maintaining high quality communication with potential customers. All thanks to qualified team of consultants. From the beginning, the main benefit of this cooperation was delivering the possibility of customer service also outside standard business hours. This results into higher quantity of leads received and that results in sales rise.
