Starter

from $20/mo

Team

from $41/mo

Business

from $59/mo

Enterprise

Let's talk

Tell us about yourself and we’ll get back to you shortly.

Full name Business email

Enter your business email to talk to Sales or sign up for a free trial with the current email.

Phone number (Optional) Additional information By signing up, you say "yes" to receive our marketing materials in the future and agree to our Privacy Policy.

What can you expect?

Discuss your use case and individual needs with our Sales Team
Discover how our products can strengthen your customer relationships and increase revenue
Find out how others in your industry are leveraging LiveChat

Trusted by 37,000+ companies

Our Sales Team is ready to help you

Thank you for your submission

Great news! Expect to hear from us shortly to discuss further details.

Pricing (all prices in USD)

Price / month (billed annually)

$20

$41 per person

$59 per person

Let's talk

Tell us about yourself and we’ll get back to you shortly.

Full name Business email

Enter your business email to talk to Sales or sign up for a free trial with the current email.

Phone number (Optional) Additional information By signing up, you say "yes" to receive our marketing materials in the future and agree to our Privacy Policy.

What can you expect?

Discuss your use case and individual needs with our Sales Team
Discover how our products can strengthen your customer relationships and increase revenue
Find out how others in your industry are leveraging LiveChat

Trusted by + companies

Our Sales Team is ready to help you

Thank you for your submission

Great news! Expect to hear from us shortly to discuss further details.

Price / month (billed monthly)

$24

$49 per person

$69 per person

One AI

AI Assistant

Equipped with knowledge about LiveChat and Text products, our AI assistant will answer your questions and help you with your daily tasks.

Increase efficiency with One AI+

$30/mo per person

Reply suggestions

Receive reply suggestions based on knowledge sources you import to LiveChat. Up to 10 knowledge sources.

Chat summary

Get the gist of your conversation without reading through the entire transcript with AI chat summary.

Insights

Find the most popular questions and topics on your LiveChat without having to read through thousands of chats.

Text enhancement

Enhance your messages with AI editing tools such as rephrasing, summarizing, correcting grammar, and even expanding texts.

Tag suggestions

Get one-click tag suggestions during chats based on your previous tagging.

Sentiment analysis

Get real-time sentiment analysis during chats to better understand your customers.

early access

Channels

Website

Place a beautiful, highly functional chat widget on your website.

Apps

Embed a high-performance chat widget in your mobile apps.

Direct Chat Link

Share a short link to direct visitors straight to the chat page.

Facebook Messenger

Bring all your Facebook communication right into LiveChat app to better connect with your fans.

Apple Messages for Business

Let visitors message you directly via the Messages app on iOS and macOS. Connect with 1.5 billion Apple users without leaving the LiveChat app.

SMS

Receive and send text messages directly in the LiveChat app. Enjoy all the benefits of always being where your customers are.

available in the marketplace

Email

Integrate LiveChat with email marketing software, and include your visitors in email campaigns.

available in the marketplace

Instagram

Streamline communication by responding to Instagram messages directly from LiveChat.

available in the marketplace

X (Twitter)

Manage your X conversations directly in LiveChat.

available in the marketplace

Connect with your customers on the most popular messaging app in the world.

available in the marketplace

Pricing (all prices in USD)

Price / month (billed annually)

$20

$41 per person

$59 per person

Let's talk

Tell us about yourself and we’ll get back to you shortly.

Full name Business email

Enter your business email to talk to Sales or sign up for a free trial with the current email.

Phone number (Optional) Additional information By signing up, you say "yes" to receive our marketing materials in the future and agree to our Privacy Policy.

What can you expect?

Discuss your use case and individual needs with our Sales Team
Discover how our products can strengthen your customer relationships and increase revenue
Find out how others in your industry are leveraging LiveChat

Trusted by + companies

Our Sales Team is ready to help you

Thank you for your submission

Great news! Expect to hear from us shortly to discuss further details.

Price / month (billed monthly)

$24

$49 per person

$69 per person

One AI

AI Assistant

Equipped with knowledge about LiveChat and Text products, our AI assistant will answer your questions and help you with your daily tasks.

Increase efficiency with One AI+

$30/mo per person

Reply suggestions

Receive reply suggestions based on knowledge sources you import to LiveChat. Up to 10 knowledge sources.

Chat summary

Get the gist of your conversation without reading through the entire transcript with AI chat summary.

Insights

Find the most popular questions and topics on your LiveChat without having to read through thousands of chats.

Text enhancement

Enhance your messages with AI editing tools such as rephrasing, summarizing, correcting grammar, and even expanding texts.

Tag suggestions

Get one-click tag suggestions during chats based on your previous tagging.

Sentiment analysis

Get real-time sentiment analysis during chats to better understand your customers.

early access

Channels

Website

Place a beautiful, highly functional chat widget on your website.

Apps

Embed a high-performance chat widget in your mobile apps.

Direct Chat Link

Share a short link to direct visitors straight to the chat page.

Facebook Messenger

Bring all your Facebook communication right into LiveChat app to better connect with your fans.

Apple Messages for Business

Let visitors message you directly via the Messages app on iOS and macOS. Connect with 1.5 billion Apple users without leaving the LiveChat app.

SMS

Receive and send text messages directly in the LiveChat app. Enjoy all the benefits of always being where your customers are.

available in the marketplace

Email

Integrate LiveChat with email marketing software, and include your visitors in email campaigns.

available in the marketplace

Instagram

Streamline communication by responding to Instagram messages directly from LiveChat.

available in the marketplace

X (Twitter)

Manage your X conversations directly in LiveChat.

available in the marketplace

Connect with your customers on the most popular messaging app in the world.

available in the marketplace

Chat and monitoring

AI chatbots

Integrate with ChatBot to solve up to 80% of cases with AI-driven support.

starts at $52/mo. Learn more

Traffic tracking

The number of visitors you can monitor in LiveChat at any given time.

up to 100 visitors

up to 400 visitors

up to 1000 visitors

custom

Multiple website support

Place your chat widget on multiple websites with no additional charge.

Applications

Application for web, desktop, and mobile.

Pre-chat & post-chat surveys

Gather valuable information at the beginning and at the end of each chat.

predefined only

Inactivity message

Automatically ask a visitor for their email address if your agents haven’t responded for a specified amount of time.

Customer details

Detailed information on your visitors including name, e-mail, location, currently viewed page and more.

Agent rating

Let your visitors rate the agent that chatted with them.

Transfers

Transfer an ongoing chat to other agents when in a pinch or when expert advice is needed.

Smart chat routing

Intelligent chat distribution between available agents.

Manual chat routing

All visitors starting a chat will be queued. Chats can be then picked up manually by agents.

Canned responses

Save frequently used responses under a shortcut and speed up the conversation.

Private canned responses

Add a unique style to your messages with canned responses only you can use.

Canned response suggestions

Get event-based response suggestions during chats and reply faster.

Custom customer segments

Save filter combinations as segments to pick out hot leads in a flash.

Chat tagging

Assign case-specific tags to chats and easily locate them in your Archives later.

File sharing

Share marketing materials, tutorials, and other files over chat. You can also receive files from visitors.

Routing rules based on URL

Route chats from specific URLs like domain.com/help to your support agents or domain.com/pricing to your sales agents.

Automated tags

Assign tags automatically based on the canned response you use in the chat.

Routing rules based on geolocation

Automatically route visitors to agent groups that know their language.

Chat takeover

Take over the conversation either from a bot or your support agent.

Work scheduler

Set the working hours for your agents to ensure smooth transitions between shifts.

Asynchronous communication

Availability

Keep visitors and agents on the same page by enabling asynchronous communication, whether a chat is live or spread out across hours, days, or months.

Chat history

Review your chat history and search for specific conversations.

60-day

Email transcripts

Your visitors can receive emails with chat transcripts if they wish to review their conversations.

Stats and reports

Daily & Weekly summary

A summary of agent's activities that shows how well he or she is doing while chatting.

Insights

Get a weekly summary of the most popular customer questions and trending topics.

LiveChat Dashboard

A rundown of the most important metrics from your LiveChat.

Chat statistics

Essential information regarding your live chat like number of chats, availability, engagement, satisfaction and more.

Tags usage

An overview of the tags used that help you identify popular support cases.

Campaign conversions

See how many campaigns displayed to visitors resulted in a chat.

Agent activity

This report lets you know when your agents were available for chats during a particular day. The report keeps track of agents' statuses and shows a graphical representation of their activity.

Agent performance

See how your agents are doing. Spot top performers and teammates who need to improve certain areas of their work.

Chat duration

Analyze chat duration for different agents, tags, and groups to improve efficiency.

Chat response

See how long it takes an agent to reply to a new chat.

On-demand reporting

Receive scheduled reports that cover a particular aspect of your solution. Available in CSV, TSV, XLS and other formats.

Staffing prediction

See how many agents you will need to efficiently staff your chat.

Engagement

Proactive chats

Make the first move and initiate a chat with a website visitor yourself.

Eye-catcher

Get more chats by drawing your visitors' attention to your chat window with a colorful eye-catcher.

predefined only

Recurring campaigns

Encourage visitors to chat thanks to recurring campaigns that greet them, offer help, and showcase your products.

1 campaign

One-time campaigns

Announce your products, services, and offers to customers once per visitor's lifetime.

Customization

Chat widget translations

Adjust your chat widget by adding custom phrases in any of the 48 available languages.

predefined only

Dark mode

Switch your chat widget to dark mode and make it more comfortable to use for your customers.

Live editor

Adjust the appearance of the chat widget, including theme, colors, position, and offsets, and see a live preview without the need to save changes.

Right-to-left support

LiveChat widget offers native support for right-to-left languages, like Arabic and Hebrew.

Themes

Choose one of the available chat widget themes to make it fit with your website's design.

Accessibility compliance

The WCAG 2.1 Level AA compliant chat widget has screen reader support, keyboard navigation, and contrast adjustments.

Custom logo in chat widget

Brand your chat widget with your company's logo.

Multi-brand customization

Customize the look of the chat widget for each website you're using LiveChat on.

Language selection

Choose one of the 48 available languages for your chat widget. Create dedicated agent groups and assign specific languages to your chat widget to provide multilingual customer support.

White label

Ask us to remove the 'Powered by LiveChat' branding from your chat widget.

Management

Allowed domains

Allow teammates to join Text products without invitations by setting up allowed domains.

User roles

Assign administrative privileges to certain users only.

Supervision

Supervise ongoing chats to train new agents and ensure the best chat quality.

Group organization

Divide users into groups responsible for particular branches of your business.

Inactivity timeout configuration

Automatically transfer a chat when an agent is not responding in a conversation. To keep your chat flow steady, you can choose the amount of time after which the chat will be transferred.

Internal notes

Chat with your team behind the scenes and leave private notes in chats visible only to your team.

Integrations and add-ons

Marketplace

Connect a variety of free and paid 3rd party apps, including CRMs, e-commerce platforms, social media channels, and help desk software. Explore the Marketplace for more information.

API

Pull and feed various data via the LiveChat API, which allows for the creation of custom integrations.

start with a free $25 credit

ChatBot

Integrate LiveChat with ChatBot to build and launch conversational chatbots without coding. Start a free trial, subscribe later.

starts at $52/mo

HelpDesk

Integrate LiveChat with HelpDesk to add email to your communication channels in a form of ticketing system. Start a free trial, subscribe later.

starts at $29/mo

KnowledgeBase

Integrate LiveChat with KnowledgeBase to create, manage, and share self-service content with your customers. Start a free trial, subscribe later.

starts at $49/mo

Ecommerce

Shopify integration

Connect your Shopify store with LiveChat and grow your sales.

WooCommerce integration

Connect your WooCommerce store with LiveChat to chat with customers and see their shopping carts.

Bigcommerce integration

Connect your BigCommerce store with LiveChat and turn store visitors into customers.

Goals

Set up business goals you want to reach over chat, like making a sale or signing up a new customer, and see how many conversations end up with them.

Sales tracker

Automatically track chats that lead to a sale. Measure how much value you’re getting out of LiveChat by going over chat Archives or the Sales Tracker report.

Security

256-bit SSL secure connection

Ensure connection safety through SSL encryption protocol.

Banned visitors list

View and edit the list of visitors who are blocked from using your chat. Add and remove IPs and decide how long to ban a visitor for.

Credit card masking

Credit card numbers are not visible during chats and will not be stored in the archives.

Data center in US or EU

Host your data in the USA or in the EU in compliance with data protection requirements.

Log in with Google

Use your Google Account details to log in to LiveChat.

Log in with Apple

Use your Apple Account details to log in to LiveChat.

Log in with Microsoft

Use your Microsoft Account details to log in to LiveChat.

Trusted domains

Protect your LiveChat tracking code from being added to unauthorized websites.

Two-Factor-Authentication (2FA)

Enable two-factor authentication (2FA) to enhance account security by requiring a password and an authentication app code.

Require login with Google

Require all team members to use their Google Account details to log in to LiveChat

Access restriction

Restrict access to your LiveChat to a limited number of IPs.

Audit log

Receive an on-demand file that lists all notable changes made in the application settings.

Security assistance

Our specialists will be ready to advise on the best practices in terms of LiveChat security inside your premise.

HIPAA Compliance

LiveChat helps you maintain HIPAA compliance with enhanced security standards and a business associate agreement (BAA) so your organization can collect health information safely and securely.

Single Sign-On (SSO) ready

LiveChat is ready for integration with enterprise-grade or cloud SSO solutions (based on SAML 2.0).

Product support

Help Center

Learn the ropes of chatting and customer service thanks to a collection of articles on LiveChat.

24/7/365 Support

Product training

Training session that will teach your agents how to effectively use LiveChat for sales and support. This training will give you the know-how necessary to run a successful LiveChat implementation.

Software engineer support

Our software engineers will assist you with custom implementations and integrating LiveChat with your existing software environment.

Legal assistance

Our legal team will take care of analyzing or drafting the paperwork your company needs to get started with LiveChat.

Alternative payment terms

As an alternative to using your company card, you can pay for LiveChat with purchase orders and annual invoices.

Key Account Manager

You will be assigned a dedicated account manager that will be responsible for the success of your LiveChat. Your Key Account Manager will help you set up as well as keep optimizing your LiveChat for the best results.

Professional Services

Get comprehensive professional services from LiveChat including quick implementation, tailored support, training, and more.

learn more

LiveChat pricing that suits your needs

Starter

Team

Business

Enterprise

Solve up to 80% of cases with AI chatbots

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