Olga Rogacka
Editor in Chief, Success
About me
Editor in Chief of Success. I make sure the content we present on our platform is valuable for business professionals around the world. During my 6 years at LiveChat, I’ve gained experience in customer service, online business, and marketing. I mix that knowledge with a pinch of psychology (my secret ingredient) to write helpful articles for our readers.
I believe every successful business had some obstacles to overcome along the way. If you want to share yours, reach out to me! We can all learn from your story!
Outside of work, I’m a huge fan of weekend getaways. I’m in love with the Polish mountains where I can turn off my phone and enjoy the silence (I post pictures on Instagram afterward).
Favorite way of learning
Reading or listening to podcasts while making handwritten notes
Favorite saying
“If not me, who? If not now, when?”
My articles
Customer service is a strategic investment that can directly influence your business’s success. But how do you measure the actual value of your customer service ROI?
Let’s explore how LiveChat empowers companies to deliver exceptional customer experience and quantify their... read more
Support
13 min read
|
May 17
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Short quotes can be super powerful. They can capture big ideas in just a few words. Whether it's something touching, thoughtful, or just a reminder about something... read more
Sell
10 min read
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May 13
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You may be hesitant to set up an online store because of the upfront investments. Costs are usually involved, from hiring web developers to building your website to... read more
Support
14 min read
|
Mar 21
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Having clear goals is like having Google Maps on a road trip - it keeps you on track and guides you toward your destination while you focus solely on driving. But why are... read more
Sell
14 min read
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Mar 08
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Cold calling – the term alone sends shivers down the spines of even the most seasoned sales professionals. The relentless dial tones, the awkward silences, the elusive... read more
Support
13 min read
|
Mar 01
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Picture a curious customer entering a tech store, convinced their new smartphone should have a "caffeine infusion" feature to keep them awake during endless video calls.... read more
Sell
9 min read
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Feb 07
|
"Why bother with lead conversion? Isn't showcasing my product enough?" Well, simply presenting your product is like baking a cake but forgetting the frosting. Sure, it's... read more
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